Malik Raza is the Founder and CEO of 5 11 Enterprise, a visionary entrepreneur and investor who has built one of the most respected names in the call center industry. He started with a single, unwavering belief: that a world-class contact center is built on great people, clean data, and an obsession with quality, not on cutting corners or chasing volume.
Under his leadership, 5 11 Enterprise has grown into a results-driven operation where every call reflects a standard of professionalism that partners trust. Malik leads from the front, investing in his team, his technology, and his compliance standards so that clients receive performance they can measure and depend on.
A leader admired for his integrity and long-term vision, Malik has shaped a culture where ambition meets accountability. He remains hands-on, deeply committed to his people, and focused on a simple promise: to deliver outcomes that help his partners win every single day.
In the industry since 2012, Umair leads day-to-day direction and growth, turning strategy into execution across every vertical.
Kamran keeps the floor running — owning project delivery, workflow, and quality so every campaign delivers consistently for our partners.